{"data":{"title":"Privacy Policy","contents":"Effective on 01-May-2025\r\n\r\nWelcome to techtime.com.bd, the e-commerce platform operated by Techtime Business Solutions Limited. These Terms & Conditions constitute a legally binding agreement between you (\u201cUser\u201d) and Techtime (\u201cwe,\u201d \u201cus,\u201d or \u201cthe Company\u201d).\r\n\r\nBy accessing or using our Site, services, or products\u2014including by clicking \u201cI agree\u201d or similar\u2014you consent to be bound by these Terms. If you do not agree, please do not use our services.\r\n\r\n \r\n\r\nOur Services & Disclaimer \r\nTechtime, a dynamic multi-vendor online marketplace in Bangladesh, is revolutionizing the e-commerce landscape by offering a comprehensive and convenient nationwide shopping experience. Our virtual shelves are stocked with an extensive array of products, including consumer electronics, smartphones, gadgets, IoT devices, and innovative household smart solutions, sourced from a diverse network of trusted vendors.\r\n\r\nTechtime is committed to providing unparalleled value to its customers through a wide selection of brands, competitive pricing, attractive offers and discounts, and swift nationwide delivery facilitated by various logistical partners. We also offer flexible payment options and robust customer service, supported by vendor-specific warranty commitments. As an independent entity within Bangladesh's technology sector, Techtime continuously evolves its platform with an expanding product catalog and a focus on ensuring competitive pricing across our vendor network. Our aim is to simplify the online shopping experience in Bangladesh, making it more accessible and efficient for consumers.\r\n\r\nUltimately, Techtime aspires to be more than just one of Bangladesh's leading online e-commerce platforms. Our paramount objective is to establish an exceptional online shopping experience for every customer in Bangladesh by fostering a seamless and reliable service. We encourage you to stay connected for the latest offers and deals from our participating vendors and invite you to begin your online shopping journey with Techtime to experience a new level of convenience and choice in the digital marketplace. Explore the possibilities and discover extra value across our diverse product range at Techtime! Explore the possibilities at Techtime! We aim to provide:\r\n\r\nCompetitive pricing\r\n\r\nAuthentic products\r\n\r\nFlexible payment options\r\n\r\nNationwide delivery\r\n\r\nSatisfied customer support\r\n\r\nWe strive to deliver a seamless shopping experience, but we reserve the right to refuse service or cancel orders for violations of our terms.\r\n\r\n \r\n\r\n2. Account Management\r\nTo access certain functionalities offered by the platform, account creation or the provision of personal information may be a prerequisite. While the disclosure of an email address remains optional, the consummation of any purchase order necessitates the mandatory submission and subsequent verification of your designated mobile phone number via a One-Time Password (OTP).\r\n\r\nYou shall bear the sole and absolute responsibility for:-\r\n\r\n Securing your account credentials\r\n\r\nUpdating accurate account information\r\n\r\n Preventing unauthorized access\r\n\r\nMaintaining the strict confidentiality of your unique user identification, the designated personal mobile device and associated SIM connection employed for OTP verification, your account credentials, and all corollary private information. By initiating and maintaining an account, you explicitly consent to accept this inherent responsibility and to diligently ensure the continuous security of your account and all pertinent details at all times. Furthermore, you irrevocably commit to undertaking all reasonably necessary and appropriate measures to proactively prevent any form of unauthorized access to or misuse of your account. You further expressly agree and legally acknowledge that you shall be unconditionally bound by and shall fully indemnify, defend, and hold harmless Techtime, its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against any and all claims, actions, demands, losses, damages, liabilities, judgments, settlements, costs, and expenses (including, without limitation, reasonable attorneys\u2019 fees) arising from or in any way connected with any use of or access to the Site through your account.\r\n\r\nWe may suspend or terminate accounts at our discretion, without prior notice, for any violation or suspicious activity.\r\n\r\nClaims Regarding Objectionable Content\r\nAs Techtime hosts a vast array of product listings from numerous independent vendors, it is impracticable for Techtime to possess direct knowledge of the entirety of the content associated with each listed product. Accordingly, Techtime operates on a \"claim, review, and takedown\" protocol. Should you have reason to believe that any content displayed on the Site is illegal, offensive (including, but not limited to, material that is sexually explicit or promotes racism, bigotry, hatred, or physical harm), deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory, libelous, obscene, pornographic, pedophilic, or menacing; ethnically objectionable, disparaging; or is otherwise harmful to third parties; or relates to or promotes money laundering or gambling; or is harmful to minors in any way; or impersonates another person; or threatens the unity, integrity, security, or sovereignty of Bangladesh or its friendly relations with foreign states; or is otherwise objectionable or unlawful in any manner; or contains software viruses (\"objectionable content\"), you are requested to notify us immediately by writing to support@techtime.com.bd. Techtime will undertake commercially reasonable efforts to investigate and remove any valid objectionable content that is brought to its attention within a reasonable timeframe.\r\n\r\nTo ensure the validity and usability of your claim for legal purposes, please provide your full name, address, contact information, and as many pertinent details as possible regarding the claim. This includes the name of the party responsible for the objectionable content, specific instances of the objection, and any supporting evidence. Please be advised that the submission of incomplete details may render your claim invalid and unusable for legal proceedings.\r\n\r\n3.6. Claims Regarding Infringing Content\r\nTechtime respects the intellectual property rights of others and expects its vendors and users to do the same. If you have a good faith belief that your intellectual property rights have been used in a manner that gives rise to concerns of infringement on the Site, please notify us by writing to support@techtime.com.bd. Techtime will make commercially reasonable efforts to address your concern within a reasonable timeframe. To facilitate the investigation and resolution of your claim, please ensure that you provide your full name, address, contact information, and all relevant details pertaining to the alleged infringement. This includes the name of the infringing party, specific instances of the infringement, and demonstrable proof of your intellectual property rights and the alleged infringement. Please note that the provision of incomplete details may render your claim invalid and unusable for legal purposes. Furthermore, the submission of false or materially misleading information regarding intellectual property infringement may be considered a legal offense and may be subject to legal proceedings under applicable law.\r\n\r\n3.7. Trademarks and Copyrights\r\nTechtime, the Techtime logo, and other marks displayed on our Site are trademarks or registered trademarks of Techtime or its affiliates in the relevant jurisdiction(s). Our graphics, logos, page headers, button icons, brand identifiers, scripts, and service names constitute trademarks or trade dress and may not be used in connection with any product or service that does not belong to Techtime, or in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Techtime. All other trademarks that appear on this Site are the property of their respective owners, who may or may not be affiliated with, connected to, or endorsed by Techtime.\r\n\r\nAll intellectual property rights, whether registered or unregistered, in and to the Site, the information content displayed on the Site, and all aspects of the website design, including but not limited to text, graphics, software, photographs, video content, music, sound elements, and their selection and arrangement, as well as all software compilations, underlying source code, and software, shall remain the exclusive property of Techtime or its licensors. The entire contents of the Site are also protected by copyright as a collective work under the copyright laws of Bangladesh and applicable international conventions. All rights are expressly reserved.\r\n\r\n3.8. Indemnification\r\nYou agree to indemnify, defend, and hold harmless Techtime, its parent company, subsidiaries, affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, demands, actions, suits, proceedings, losses, damages, liabilities, costs, and expenses (including, without limitation, reasonable attorneys' fees) arising out of or relating to:\r\n\r\nyour breach of these Terms and Conditions or any document incorporated herein by reference;\r\n\r\nyour violation of any applicable law, rule, regulation, or third-party right;\r\n\r\nyour use of the Site.  \r\n\r\nYou hereby expressly release Techtime, its affiliates, and its respective officers and representatives from any cost, damage, liability, or other consequence resulting from any actions or inactions of the sellers or other service providers available on the platform. You specifically waive any claims or demands that you may have in this regard under any statute, contract, or other legal theory. As Techtime operates as a multi-vendor marketplace, you acknowledge that your interactions and transactions with individual sellers are solely between you and the respective seller, and Techtime shall not be held responsible for any acts or omissions of such sellers, except as expressly provided in these Terms and Conditions.\r\n\r\n \r\n\r\n3.9. Communication with Techtime\r\nWhen you access the Site or send electronic mail to us at support@techtime.com.bd, you are engaging in electronic communication with Techtime. To facilitate order placement, you will be required to provide a valid mobile phone number. Techtime may communicate with you via email, SMS messages, telephone calls, or through our official social media channels, by posting notices on the Site, or through any other method of communication that Techtime deems appropriate. For contractual purposes, you hereby consent to receive communications (including transactional, promotional, and\/or commercial messages) from Techtime pertaining to your utilization of the website (and\/or the placement of your order). You further agree that all forms of communication shall be accorded the same legal significance and effect.\r\n\r\n \r\n\r\n3.10 Limitation of Liability for Losses\r\nTechtime shall not be held liable for any business or personal losses, including but not limited to loss of profits, revenue, contracts, anticipated savings, data, goodwill, or wasted expenditure, or any other indirect or consequential loss that was not reasonably foreseeable to both you and Techtime at the time you commenced using the Site. This limitation of liability applies to the fullest extent permitted by the applicable laws of Bangladesh.\r\n\r\n3.11 Amendments to Terms and Conditions and Alterations of Service\r\nTechtime reserves the unilateral right to modify the Site, its policies, these Terms and Conditions, and any other publicly displayed condition or service promise at any time without prior notice. Your use of the Site will be governed by the policies and Terms and Conditions in force at the time of your Site usage, unless any changes to those policies or these conditions are mandated by law or governmental authority, in which case they will apply to any orders previously placed by you to the extent legally permissible. If any provision of these Terms and Conditions is deemed invalid, void, or for any reason unenforceable, that specific provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.\r\n\r\n3.12 Waiver\r\nYou acknowledge and agree that Techtime is a private limited company and reserves the right to conduct its business operations and pursue its objectives in a manner it deems appropriate and commercially reasonable. You further acknowledge that any failure by Techtime to enforce any provision of these Terms and Conditions in the event of your breach shall not be construed as a waiver of Techtime's right to subsequently enforce such provision or any other provision of these Terms and Conditions in any other situation where you commit a breach. Techtime's rights and remedies are cumulative and shall not be limited by any forbearance or delay in exercising them.\r\n\r\n3.13 Termination of Agreement and Access\r\nIn addition to any other legal or equitable remedies available to Techtime, Techtime reserves the right to immediately terminate these Terms and Conditions or revoke any or all of your rights granted hereunder, without providing prior notice to you. Upon any termination of this Agreement, you shall immediately cease all access to and use of the Site. Furthermore, Techtime shall, in addition to any other available legal or equitable remedies, immediately revoke all passwords and account identifications issued to you and deny your access to and use of the Site in whole or in part. Any termination of this Agreement shall not prejudice the respective rights and obligations of the parties (including, without limitation, payment obligations) that accrued prior to the effective date of termination. You further acknowledge and agree that Techtime shall not be held liable to you or to any other person as a consequence of any such suspension or termination of your access or account. If you express dissatisfaction with the Site or with any terms, conditions, rules, policies, guidelines, or practices governing the operation of the Site, your sole and exclusive recourse shall be to discontinue your use of the Site.\r\n\r\n \r\n\r\n3.14 Governing Law and Jurisdiction\r\nThese Terms and Conditions shall be governed by and construed in accordance with the laws of the People's Republic of Bangladesh. By accessing and using this Site, you irrevocably agree, as does Techtime, to submit to the exclusive jurisdiction of the courts located in Dhaka, Bangladesh, for the resolution of any disputes arising out of or relating to these Terms and Conditions or your use of the Site.  \r\n\r\n \r\n\r\n3.15 Our Software\r\nOur Software encompasses any software (including any updates or upgrades thereto and any accompanying documentation) that Techtime may make available to you from time to time for your utilization in connection with the Site (the \"Software\").\r\n\r\nYou are granted a limited, non-exclusive, non-transferable, and revocable license to use the Software solely for the purpose of enabling you to utilize and enjoy the services provided by Techtime as expressly permitted by these Terms and Conditions and any other related applicable terms and conditions made available on the Site. You are strictly prohibited from incorporating any portion of the Software into your own programs, compiling any portion of it in combination with your own programs, transferring it for use with another service, or selling, renting, leasing, lending, distributing, sub-licensing the Software, or otherwise assigning any rights to the Software, in whole or in part, to any third party. You shall not utilize the Software for any purpose that is deemed illegal or unlawful under the laws of Bangladesh. Techtime reserves the right to cease providing you with the service and to terminate your right to use the Software at any time, at its sole discretion. Your rights to use the Software will automatically terminate without any requirement for notice from Techtime if you fail to comply with any of the Terms and Conditions stipulated herein or elsewhere on the Site. Certain third-party terms that may be contained within the Site or distributed therewith and are specifically identified in related documentation may be applicable and shall govern the use of such third-party software in the event of any conflict with these Terms and Conditions. All software utilized in any of our services is the proprietary property of Techtime and\/or its affiliates or its software suppliers and is protected by the copyright laws of Bangladesh, including but not limited to any other applicable intellectual property laws and international treaties.\r\n\r\nWhen you utilize the Site, you may concurrently be using the services of one or more third-party providers, such as a wireless carrier or a mobile platform provider. Your use of these third-party services may be subject to the separate policies, terms of use, and fee structures established by these respective third parties. Techtime assumes no responsibility for and disclaims all liability with respect to your use of such third-party services.\r\n\r\nYou are strictly prohibited from, and you shall not encourage, assist, or authorize any other person to, copy, modify, reverse engineer, decompile, disassemble, or otherwise tamper with our Software, whether in whole or in part, or to create any derivative works based upon or derived from the Software.\r\n\r\nTo ensure that the Software remains current and functional, Techtime may, at its sole discretion, offer automatic or manual updates to the Software at any time and without any obligation to provide prior notice to you. Your continued use of the Software following the implementation of any such updates shall constitute your acceptance of the updated Software and any associated terms.\r\n\r\n \r\n\r\n8. Cookies Policy\r\nThis Cookie Policy explains how techtime.com.bd (the \"Website\") uses cookies and similar technologies to collect and store information about your use of the Website. By continuing to browse or use our Website, you consent to our use of cookies and similar technologies in accordance with this policy.\r\n\r\n8.1 What are Cookies?\r\n\r\nCookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the website.  \r\n\r\n8.2 How We Use Cookies\r\n\r\nWe use cookies for various purposes, including:  \r\n\r\nEssential Cookies: These cookies are necessary for the operation of our Website. They enable you to navigate the Website and use its features, such as accessing secure areas. Without these cookies, services you have asked for, like shopping baskets or e-billing, cannot be provided.  \r\n\r\nPerformance and Analytics Cookies: These cookies collect information about how visitors use our Website, such as which pages they visit most often and if they receive error messages from web pages. This data helps us to improve the performance and design of our Website. We may use third-party analytics providers to assist us with this.  \r\n\r\nFunctionality Cookies: These cookies allow our Website to remember choices you make (such as your language or region) and provide enhanced, more personal features. They may also be used to provide services you have asked for, such as watching a video or commenting on a blog.  \r\n\r\nTargeting and Advertising Cookies: These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of advertising campaigns. These cookies may be placed by us or by third-party advertising networks. They may remember that you have visited a website and this information may be shared with other organizations, such as advertisers.  \r\n\r\n8.3 Types of Cookies We Use\r\n\r\nSession Cookies: These are temporary cookies that remain on your device until you close your browser.\r\n\r\nPersistent Cookies: These cookies remain on your device for a longer period or until you manually delete them.  \r\n\r\nFirst-Party Cookies: These cookies are set by our Website directly.  \r\n\r\nThird-Party Cookies: These cookies are set by a domain other than that of the Website you are visiting.\r\n\r\n8.4 Your Choices Regarding Cookies\r\n\r\nYou have the right to control and manage cookies in several ways:\r\n\r\nBrowser Settings: Most web browsers allow you to manage your cookie preferences. You can typically modify your browser settings to block all or some cookies, to notify you when a cookie is set, or to delete cookies that have already been set. Please refer to your browser's help documentation for instructions on how to manage your cookie settings. Please note that blocking all cookies may impact your ability to access and use certain features of our Website.  \r\n\r\nSpecific Cookie Opt-Outs: For certain third-party services we use (e.g., analytics or advertising providers), you may be able to opt-out of their cookies directly through their websites. We may provide links to these opt-out options where available.\r\n\r\n8.5 Third-Party Cookies\r\n\r\nPlease note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be performance cookies or targeting cookies. We encourage you to review the privacy and cookie policies of these third parties for information about their practices.  \r\n\r\nWe use cookies and similar tools to improve your experience.\r\n\r\nCookies help recognize your device, remember preferences, and personalize content.\r\n\r\nYou can manage or disable cookies through browser settings.\r\n\r\nLearn more at www.allaboutcookies.org\r\n\r\n8.6 Updates to this Cookie Policy\r\n\r\nWe may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page and update the \"Last Updated\" date. Please review this policy periodically for any updates\r\n\r\n \r\n\r\n5. Delivery Policy\r\nWe strive to deliver the orders promptly while ensuring quality support. Our delivery policy is as follows:\r\n\r\n5.1 Delivery Areas\r\nInside Dhaka: 2-3 Days (24-72 hours)\r\n\r\nOutside Dhaka (Major Area): 2-5 Days (48-120 hours)\r\n\r\nDelivery times are estimated and may vary due to factors like traffic, weather, or operational delays.\r\n\r\n 5.2 Delivery Charges\r\n\r\nInside Dhaka: 80 TK\r\n\r\nOutside Dhaka: 120 TK\r\n\r\n 5.3 Order Delivery Processing\r\n\r\nOrders placed before 2 pm will be processed the same day for Inside Dhaka. For Outside Dhaka, orders will be processed on the next business day.\r\n\r\n5.4 Delivery Attempts & Redelivery\r\nOur delivery team will attempt to deliver your order once. If the recipient is unavailable, a rescheduled delivery may incur an additional charge.\r\n\r\n \r\n\r\n7. Payment Policy & Security\r\nTo begin purchasing from the site (www.techtime.com.bd) or platform, you may be required to register using a valid phone number and password. It is your sole responsibility to keep such information\/log-in details secure. We shall not be held responsible if such information\/log-in details are provided to a third party by the customer or if any third party receives the same due to the negligence of the customer and for any loss incurred as a result of the above-mentioned incidents (unauthorized access to data).\r\n\r\n \r\n\r\nWe accept payment by following methods: Cash, Visa Card, Mastercard, American Express Card, bKash, Nagad, Nexus Pay, Bank Transfer.\r\n\r\n7.1 Card Payment\r\nWe support over 15+ integrated payment gateways, facilitated through the secure infrastructure of SSLCOMMERZ. All payment transactions are processed directly through the respective bank or financial institution's server, ensuring a secure and encrypted transaction environment.\r\n\r\nBuyers may choose from a variety of payment options, including debit cards, credit cards, mobile banking, internet banking, and e-wallets. While the platform enables these payment options, each transaction is subject to the terms and security protocols of the respective payment gateway and financial service provider.\r\n\r\n7.2 Cash Payment\r\nAs a multi-vendor marketplace, delivery services are facilitated either through our centralized logistics partners or directly by individual vendors using third-party courier services. Products are delivered to most locations within Bangladesh, subject to service availability and vendor delivery capabilities.\r\n\r\nHome delivery or door-to-door service is generally available; however, delivery methods may vary depending on the vendor and the buyer's location. Some vendors may offer Cash on Delivery (COD), allowing customers to pay for their order upon receipt.\r\n\r\n7.3 Mobile Banking\r\nOur platform supports Mobile Financial Services (MFS) payment options, including but not limited to bKash and Nagad. These payment methods are facilitated through secure, third-party gateways and are subject to the terms and conditions of the respective MFS providers.\r\n\r\n4. Privacy Policy\r\nTechtime is committed to respecting your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, and, under certain circumstances, disclose your personal data. It also outlines the measures we take to safeguard your information and your rights regarding its use.\r\n\r\nBy accessing or using our website, you acknowledge and consent to the practices described in this policy.\r\n\r\n4.1 Privacy Principles\r\n\r\nYour trust is important to us. We collect and use personal information only when necessary and in accordance with this Privacy Policy. We retain your information only for as long as required by applicable law or for the purposes for which it was collected.\r\n\r\nYou may browse our Site without providing personal information. You remain anonymous unless you create an account and log in.\r\n\r\n \r\n\r\n4.2. Data Protection\r\n\r\nIf any fraudulent or hacking activities are detected or reasonably suspected, Techtime expressly reserves the absolute right to immediately cancel the associated order(s). Furthermore, Techtime retains the unfettered right to initiate appropriate legal action, including but not limited to criminal prosecution, against any customer or individual(s) implicated in such fraudulent or hacking activities.\r\n\r\n \r\n\r\n4.3 Information We Collect\r\n\r\nWe may collect the following types of personal information:\r\n\r\nPersonal Information: Name, gender, date of birth, contact details, billing and shipping addresses.\r\n\r\nTransaction Information: Payment details, card information, and other financial data.\r\n\r\nBiometric Data: With your explicit consent, we may collect data like facial recognition or voice recordings when using features like voice search or face login.\r\n\r\nTechnical Data: IP address, browser type, time zone, login data, and device identifiers (e.g., IMEI, MAC address).\r\n\r\nSeller Information: For sellers: company name, business address, trade license number, VAT registration, and ownership details.\r\n\r\nUsage Data: Your interactions with our Site, products, and services.\r\n\r\n \r\n\r\n3.4 How We Use Your Information\r\n\r\nWe use collected data to:\r\n\r\nProcess orders and provide requested services\r\n\r\nManage your account\r\n\r\nFacilitate secure payments\r\n\r\nEnhance the Site\u2019s design and user experience\r\n\r\nIdentify and authenticate users\r\n\r\nConduct research and behavior analysis\r\n\r\nSend marketing and promotional communications\r\n\r\nVerify identity and comply with legal obligations\r\n\r\nPrevent fraudulent activities\r\n\r\nConduct automated decision-making and profiling (e.g., fraud detection, product recommendations)\r\n\r\nHighlight your participation in promotions or contests\r\n\r\n \r\n\r\n3.5 Sharing and Disclosure of Information\r\n\r\nWe may share your information with:\r\n\r\nService Providers: For delivery and customer service.\r\n\r\nPayment Processors: To handle secure payment transactions.\r\n\r\nGroup Companies: For internal administrative purposes.\r\n\r\nLegal Authorities: When required by law or to protect legal rights.\r\n\r\nBusiness Transfers: In case of merger, acquisition, or asset sale.\r\n\r\nMarketing Partners: Only with your explicit consent.\r\n\r\nInternational Transfers: With safeguards such as Standard Contractual Clauses where required.\r\n\r\n \r\n\r\n3.6 Your Rights\r\n\r\nUnder applicable laws in Bangladesh, you have the right to:\r\n\r\nAccess your data\r\n\r\nCorrect inaccurate or incomplete information\r\n\r\nRequest deletion of your data (under certain conditions)\r\n\r\nRestrict processing\r\n\r\nReceive your data in a machine-readable format (data portability)\r\n\r\nObject to data processing\r\n\r\nWithdraw consent at any time\r\n\r\nWe may request proof of identity and may charge a reasonable fee for data access as permitted by law.\r\n\r\n \r\n\r\n3.7 Data Retention\r\n\r\nWe retain personal data only as long as necessary for the purposes collected, including legal and regulatory obligations.\r\n\r\n \r\n\r\n3.8 Data Security\r\n\r\nWe implement strong security measures to protect your personal information:\r\n\r\nSecure server technology and encryption\r\n\r\nFirewalls and intrusion detection\r\n\r\nAccess controls and role-based permissions\r\n\r\nRegular security audits and monitoring\r\n\r\nNote: While we strive for maximum security, no method is 100% secure. Always use strong passwords and protect your login credentials.\r\n\r\n \r\n\r\n3.9 Minors\r\n\r\nWe do not knowingly collect data from individuals under 18. If you are a parent or guardian and believe we\u2019ve collected data from a minor, please contact us immediately.\r\n\r\nIf a minor accesses the Site through your account, you consent to our processing of their data and accept responsibility for their use.\r\n\r\n \r\n\r\n3.11 Withdrawal of Consent\r\n\r\nYou can withdraw your consent by contacting us. However, this may impact the availability of services or our ability to fulfill certain obligations. We are not liable for any resulting limitations due to consent withdrawal.\r\n\r\n \r\n\r\n3.12 Changes to This Privacy Policy\r\n\r\nWe may update this policy periodically. Material changes will be communicated via the Site or through direct notice. Continued use of the Site after changes implies acceptance of the updated policy.\r\n\r\n3.13. Site Accessibility\r\nWhile we strive for continuous access, the Site may be occasionally unavailable due to maintenance or upgrades. We may also suspend services due to fraudulent activities or technical issues without prior notice.\r\n\r\n 3.14. User Conduct\r\nBy using our platform, you agree not to:\r\n\r\nViolate any laws or these terms\r\n\r\nImpersonate others or provide false information\r\n\r\nInterfere with other users\u2019 experiences\r\n\r\nUpload harmful code or content\r\n\r\nDisrupt networks or third-party systems\r\n\r\nWe reserve the right to suspend or terminate accounts involved in such conduct.\r\n\r\n \r\n\r\n3.15. User Agreement and Site Access\r\nBy accessing the Techtime platform, you hereby represent and warrant that you possess the legal capacity to enter into binding contractual agreements under the laws of the People's Republic of Bangladesh. Accordingly, you unequivocally confirm that you are either at least eighteen (18) years of age or are accessing the Site under the direct supervision of a duly appointed parent or legal guardian. Techtime grants you a non-transferable, revocable, and non-exclusive license to access and utilize the Site solely for the purpose of browsing and purchasing personal items and services explicitly offered for sale on the Site, strictly in accordance with the terms and conditions delineated herein. Any commercial utilization of the Site or its use on behalf of any third party is strictly prohibited unless explicitly authorized in advance by Techtime in a written instrument. In the event that you are registering as a business entity, you hereby represent and warrant that you possess the requisite legal authority to bind said entity to this User Agreement and that both you, as the individual user, and the business entity shall at all times comply with all applicable laws and regulations pertaining to online trading within the jurisdiction of the People's Republic of Bangladesh. Any breach or contravention of these Terms and Conditions shall result in the immediate and automatic revocation of the limited license granted in this paragraph, without any obligation on the part of Techtime to provide prior notice.\r\n\r\nTechtime grants you a limited, non-exclusive, and revocable license to access and make personal use of this Site. This license explicitly excludes any right to download (except for standard page caching) or to modify the Site or any portion thereof in any manner whatsoever. Furthermore, this license expressly excludes any form of resale or commercial exploitation of this Site or its contents, including but not limited to the collection and utilization of product listings, descriptions, or pricing information; any derivative use of this Site or its contents; any downloading or copying of account information for the benefit of another 1 seller or marketplace participant; or any utilization of data mining tools, robots, or similar data gathering and extraction methodologies.\r\n\r\n \r\n\r\nThis Site, in its entirety or any discrete portion thereof (including, but not limited to, any copyrighted material, trademarks, service marks, or other proprietary intellectual property), may not be reproduced, duplicated, copied, sold, resold, visited, distributed, or otherwise exploited for any commercial purpose whatsoever without the express, explicit, and duly authorized written consent of Techtime.\r\n\r\nYou expressly agree and unequivocally undertake not to engage in any of the restricted activities enumerated within this section. Any engagement in such prohibited activities shall constitute a material breach of this User Agreement and shall result in the immediate cancellation of your account, any associated services, submitted reviews, pending orders, or any other existing incomplete transactions with Techtime. In egregious circumstances, such prohibited activities may also subject you to civil and\/or criminal legal action under the applicable laws of the People's Republic of Bangladesh. Prohibited activities include, but are not limited to:\r\n\r\nRefusal to comply with the Terms and Conditions articulated herein or any other guidelines, rules, and policies pertaining to the use of the Site as made available on the Site at all times.\r\n\r\nImpersonating any person or entity, or falsely stating or otherwise misrepresenting your affiliation with any person or entity.\r\n\r\nUtilizing the Site for any purpose that is deemed illegal, unlawful, or prohibited under the laws of the People's Republic of Bangladesh.\r\n\r\nAttempting to gain unauthorized access to, or otherwise interfere with or disrupt, other computer systems or networks connected to the Platform or Services provided by Techtime.\r\n\r\nInterfering with another user's lawful and intended utilization and enjoyment of the Site.\r\n\r\nPosting, promoting, or transmitting through the Site any materials that are deemed prohibited or illegal under the laws of the People's Republic of Bangladesh.\r\n\r\nUsing or uploading, in any manner, any software or material that contains, or which you have reasonable grounds to suspect contains, viruses, damaging software components, malicious code, or harmful components which may impair or corrupt the Site's data, or damage or interfere with the operation of another Customer\u2019s computer or mobile device, or the Site itself. Furthermore, you shall not use the Site in any manner that is not in conformance with the acceptable use policies of any connected computer networks, any applicable Internet standards, and any other applicable laws and regulations of the People's Republic of Bangladesh.\r\n\r\n \r\n\r\n3.16. Your Conduct on the Platform\r\nTechtime maintains high standards of ethical conduct and expects all community members, users, and customers to adhere to the same principles. You are strictly prohibited from utilizing the website in any manner that causes, or is likely to cause, the Site or access to it to be interrupted, damaged, or impaired in any way. Furthermore, you must not engage in any activities that could harm or potentially harm the Site, its employees, officers, representatives, stakeholders, or any other party directly or indirectly associated with the Site.\r\n\r\nYou acknowledge and agree that you, and not Techtime, are solely responsible for all electronic communications and content transmitted from your computer or device to us, and you undertake to use the Site exclusively for lawful and legitimate purposes. You are expressly and unequivocally prohibited from using the Site for any fraudulent purposes, or in connection with any criminal offense or other unlawful activity. This strict prohibition includes, but is not limited to, the following actions:\r\n\r\nSending, using, or reusing any material that does not rightfully belong to you.\r\n\r\nTransmitting any material that is illegal, offensive (including, without limitation, material that is sexually explicit or which promotes racism, bigotry, hatred, or physical harm), deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory, libelous, obscene, pornographic, pedophilic, or menacing.\r\n\r\nTransmitting any material that is ethnically objectionable, disparaging, or in breach of copyright, trademark, confidentiality, privacy, or any other proprietary information or right.\r\n\r\nTransmitting any material that is otherwise injurious to third parties.\r\n\r\nUtilizing the Site in any way that relates to or promotes money laundering or gambling.\r\n\r\nTransmitting any material that is harmful to minors in any way.\r\n\r\nImpersonating another person or entity.\r\n\r\nTransmitting any material that threatens the unity, integrity, security, or sovereignty of Bangladesh or its friendly relations with foreign states.\r\n\r\n \r\n\r\n6. Returns, Exchanges & Refunds\r\nAt Techtime, we prioritize customer satisfaction and strive to make your post-purchase experience smooth and transparent. Our process is designed with four simple steps to ensure efficiency and clarity.\r\n\r\n  4-Step Return Process\r\n\r\nInitiate a Return, Exchange\/Replacement, or Refund Request\r\n\r\nSend the Product(s) to the Designated Address\r\n\r\nInspection & Feedback from Techtime Authority\r\n\r\nReceive Exchange, Replacement, or Refund\r\n\r\n \r\n\r\nStep 1: Initiate Return Request\r\nTo begin the return process, please contact us through:\r\n\r\n\ud83d\udcde Customer Service: +880 9609006006\r\n\r\n\ud83d\udce7 Email: support@techtime.com.bd\r\n\r\nOur team will guide you through the process and confirm your request approval.\r\n\r\n \r\n\r\nStep 2: Send the Product to Techtime\u2019s Designated Address\r\nOnce approved, return the product(s) to the designated warehouse or vendor location (details provided by customer service based on product type).\r\n\r\nPackaging Instructions:\r\n\r\nUse the original manufacturer's packaging\r\n\r\nInclude all original accessories, manuals, warranty cards, free gifts\r\n\r\nAttach any return documentation or labels provided by Techtime\r\n\r\nEnsure the package is securely sealed\r\n\r\n \r\n\r\nStep 3: Inspection & Feedback\r\nUpon receiving your returned items, our Quality Control Team will conduct a comprehensive review.\r\n\r\nOur Assessment Includes:\r\n\r\nVerification: Matching the returned product with your claim\r\n\r\nQuality Check: Evaluating product condition and issue reported\r\n\r\nEligibility Confirmation: Determining if conditions for return are met\r\n\r\n \r\n\r\nStep 4: Resolution\u2014Exchange, Replacement, or Refund\r\nIf the return is approved, we will proceed with the resolution of your choice:\r\n\r\nExchange: For eligible changes in size, color, or similar item (subject to availability)\r\n\r\nReplacement: For defective\/damaged items (same product will be shipped, or refund\/repurchase will be offered if out of stock)\r\n\r\nRefund: Processed to your original payment method; time may vary by bank\/MFS provider. You\u2019ll be notified once initiated.\r\n\r\n \r\n\r\nConditions & Eligibility\r\nTechtime will cover return shipping if:\r\n\r\nWrong size or color was delivered\r\n\r\nProduct has a manufacturing defect\r\n\r\nProduct was physically damaged upon arrival\r\n\r\nProduct does not match description or specifications on the website\r\n\r\nCustomers will bear return shipping if:\r\n\r\nThe return is due to change of mind\r\n\r\nThe product is refused at the doorstep after delivery is attempted\r\n\r\n \r\n\r\nSpecific Return Scenarios\r\nDamaged Products: Can be returned in open condition. All original inclusions must be provided.\r\n\r\nDefective Products: Follow the brand's return policy and include all original items.\r\n\r\nMissing Items: Must be reported immediately in front of the delivery person.\r\n\r\nWrong Product Delivery: Do not open the package. Opened items may not be eligible for return.\r\n\r\nUsed Product Claims: Must be reported and confirmed at the time of delivery.\r\n\r\nChange of Mind: Products delivered correctly and without defect are not eligible for return if you change your mind after successful delivery.\r\n\r\n \r\n\r\nPackaging Requirements for Returns\r\nPlease return products in:\r\n\r\nOriginal manufacturer\u2019s packaging\r\n\r\nInclude original shipping label, tags, and documentation\r\n\r\nKeep the item undamaged and in its original condition\r\n\r\n \r\n\r\nWe encourage you to carefully check products at the time of delivery and retain all packaging until you\u2019re fully satisfied with your purchase.\r\n\r\n \r\n\r\n4. Terms of Sale\r\nPlease carefully read these terms and conditions before placing an order for any products offered by the various Sellers (\"Sellers,\" \"We,\" \"Our,\" or \"Us,\" as applicable) on the Techtime platform. By placing an order, you signify your irrevocable agreement to be bound by these Terms of Sale.\r\n\r\nYour order constitutes a legally binding offer to the respective Seller to purchase the product(s) or service(s) displayed on our Site. When you place an order to purchase a product, any confirmation or status updates received prior to the dispatch of your order serve solely to acknowledge the receipt of your order details and do not, in any manner, imply confirmation or acceptance of the order itself by the Seller. The acceptance of your order is deemed definitively confirmed when the specific product(s) are dispatched to you by the Seller. If your order necessitates shipment in multiple packages, you may receive separate dispatch confirmations for each shipment. Upon placement of your order, an approximate processing and delivery timeline will be indicated; however, you acknowledge and agree that this timeline is an estimate and cannot be guaranteed with absolute precision in every instance, as Techtime and the Sellers rely on third-party service providers for logistical fulfillment. Techtime and the Sellers undertake to make all commercially reasonable efforts to ensure that the indicative timeline is met.\r\n\r\nAll commercial and contractual terms pertaining to the sale of products, including but not limited to price, shipping costs, payment methods, payment terms, date, period, and mode of delivery, warranties related to the products and services, and after-sales services related to the products and services, are exclusively offered by and agreed upon solely between you and the individual Sellers. Techtime, as a platform provider, does not exercise any control over, nor does it determine, advise, or in any way involve itself in the offering or acceptance of such commercial and contractual terms between you and the Sellers. The individual Seller retains the absolute right to cancel any order at their sole and exclusive discretion at any time prior to the dispatch of the ordered product(s). In the event of such cancellation, Techtime will ensure timely notification to you via email or SMS. Any prepaid amounts made in connection with such cancelled order(s) shall be refunded to you within the legally stipulated timeframes.\r\n\r\nBy placing an order, you represent and warrant that the product(s) or service(s) ordered by you are purchased for your internal or personal consumption only and not for any commercial resale purposes. You hereby authorize Techtime to declare and provide any necessary declarations to any governmental authority on your behalf, stating the aforementioned purpose for your orders placed on the Site. The Seller or Techtime reserves the right to cancel any order where the quantities ordered exceed what is typically considered reasonable for individual consumption. This limitation applies both to the number of products ordered within a single transaction and to the placement of multiple orders for the same product where the aggregate quantity across such orders exceeds typical individual consumption. The determination of what constitutes a typical individual's consumption quantity limit shall be based on various factors and shall be at the sole and exclusive discretion of the Seller or Techtime and may vary on a case-by-case basis.\r\n\r\nYou retain the right to cancel your order at no cost to you at any time before the item is dispatched to you by the Seller. Once the item has been dispatched, the cancellation will be subject to the Seller's applicable return and refund policies, which will be made available to you on the Site.\r\n\r\n \r\n\r\n4.1 Service Area\r\nTechtime's commitment is to provide reliable home delivery and customer service that meets established standards. Consequently, service provision will be limited to geographical areas where Techtime or its designated partners possess the necessary infrastructure to ensure service quality. Therefore, nationwide service coverage may not be immediately feasible. Techtime is actively expanding its delivery network on an ongoing basis. In the interim, Techtime, its employees, and representatives expressly reserve the right to respectfully decline service to any individual requesting services in a location that falls outside of our current service areas. If a specific area is not listed within our designated service location menu on the Site, it indicates that Techtime does not currently offer services in that particular area. Furthermore, even if your city is included in our list of service locations, the absence of your specific neighborhood from the detailed list of areas implies that services are likely not yet available in your immediate vicinity. We encourage you to stay informed through our official communications channels for updates regarding the expansion of our service areas.\r\n\r\n4.2 Pricing, Availability, and Order Processing\r\nAll prices displayed on the Techtime platform are denominated in Bangladeshi Taka (BDT) and are inclusive of all applicable taxes. The price reflected in your Shopping Cart will always be the most current price as displayed on the product's dedicated detail page. Please be aware that this price may differ from the price initially shown when you added the item to your cart. Placing an item in your cart does not guarantee the price displayed at that time.\r\n\r\nIt is also possible for the price of an item to decrease between the time you add it to your cart and the time you complete your purchase. Any such price adjustments for items in your cart will be clearly communicated to you via a notification within the cart interface.\r\n\r\nTechtime endeavors to provide the most accurate pricing information to its users on the Site; however, inadvertent errors may occur, such as instances where the price of an item is incorrectly displayed. Consequently, Techtime reserves the absolute right to refuse or cancel any order arising from such pricing errors. In the event that an item is mispriced, Techtime may, at its sole discretion, either contact you for clarification and instructions or proceed to cancel your order and notify you of such cancellation. Techtime shall have the unqualified right to refuse or cancel any such orders, irrespective of whether the order has been confirmed and your prepayment has been processed. In the event of such a cancellation of a prepaid order, Techtime's prevailing refund policies will govern the reimbursement process.\r\n\r\nPlease be advised that there may be instances where an order cannot be processed due to various factors. Techtime reserves the right to refuse or cancel any order for any reason, at any time. Prior to accepting an order, you may be required to provide additional verification or information, including but not limited to your phone number and address.\r\n\r\nTo mitigate the risk of credit or debit card fraud, Techtime reserves the right to conduct validation of your payment details before processing your order and providing you with the product. Furthermore, Techtime may verify the personal information you have shared with us. This verification process may involve checks pertaining to your identity, place of residence, or banking information. Failure to provide a satisfactory response to such inquiries within a reasonable timeframe may result in the automatic cancellation of your order. Techtime explicitly reserves the right to directly cancel any order where a risk of fraudulent use of banking instruments or other suspicious activity is suspected, without any obligation to provide prior notice or incur any subsequent legal liability.\r\n\r\n4.3 Taxes\r\nYou shall be solely responsible for the payment of all fees, costs, and charges associated with the purchase of products from the Site. You explicitly agree to bear any and all applicable taxes levied in accordance with the prevailing laws of the People's Republic of Bangladesh.\r\n\r\n4.4 Contact Information and Queries\r\nFor comprehensive information regarding these Terms of Service, or if you have any queries or concerns, you may contact us directly. You can communicate via telephone at 09609006006 or send us an email at support@techtime.com.bd.\r\n\r\n \r\n\r\n4.5 Privacy Policy for Techtime Google Login Integration\r\nThis Privacy Policy outlines how Techtime (\"we,\" \"us,\" or \"our\") collects, uses, stores, and shares your information when you use your Google account to log in to our platform. By using the Google login feature, you consent to the practices described in this policy.\r\n\r\n4.6 Information We Collect\r\nGoogle User Data: When you choose to log in to Techtime using your Google account, we collect the following information from Google:\r\n\r\n(i) Your Google Account ID\r\n\r\n(ii) Your email address associated with your Google account\r\n\r\n(iii) Your profile picture associated with your Google account\r\n\r\n(iv) Your name as it appears in your Google account\r\n\r\nUsage Data: We automatically collect certain information about how you access and use the Techtime platform, including:\r\n\r\n(i) Device Information: Information about the device you use to access Techtime, such as the device model, operating system, and unique device identifiers.\r\n\r\n(ii) Log Information: Server logs that may include information such as your IP address, browser type, referring\/exit pages, and timestamps.\r\n\r\n(iii) Usage Details: Information about your interactions with the Techtime platform, such as the pages you visit, the products you view, and other usage statistics.\r\n\r\n4.7 How We Use Your Information\r\nGoogle User Data: We use the Google user data we collect for the following purposes:\r\n\r\n(i) Authentication: To verify your identity and grant you access to your Techtime account.\r\n\r\n(ii) Personalization: To personalize your experience on the Techtime platform, such as displaying your name and profile picture.\r\n\r\n(iii) Service Improvement: To understand how users interact with our platform and to improve our services, features, and functionality.\r\n\r\n(iv) Customer Support: To provide you with customer support and respond to your inquiries.\r\n\r\nUsage Data: We use usage data for the following purposes:\r\n\r\n(i) Platform Analysis: To analyze trends in how the Techtime platform is accessed and used.\r\n\r\n(ii) Performance Improvement: To monitor and improve the performance and stability of the platform.\r\n\r\n(iii) Technical Issue Resolution: To diagnose and fix technical issues and bugs.\r\n\r\n4.8 How We Store Your Information\r\nSecurity: We implement reasonable security measures, including secure servers and encryption protocols, to protect your personal data against unauthorized access, use, disclosure, alteration, or destruction. However, please understand that no method of transmission over the internet or method of electronic storage is completely secure.  \r\n\r\nRetention: We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, as outlined in this Privacy Policy, or as required by applicable laws and regulations in Bangladesh.  \r\n\r\n4.9 How We Share Your Information\r\nService Providers: We may share your information with trusted third-party service providers who assist us in operating the Techtime platform, such as hosting providers, analytics providers, and customer support services. These service providers are contractually obligated to protect your information and use it only for the purposes of providing services to us.  \r\n\r\nLegal Requirements: We may disclose your information to government authorities or law enforcement agencies if required to do so by law, legal process, or a valid governmental request in Bangladesh.  \r\n\r\nBusiness Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity as part of the transaction. We will notify you via email and\/or a prominent notice on our platform of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.  \r\n\r\n4.10 Your Privacy Choices\r\nAccess and Control: You can review and update certain aspects of your Google account information and revoke Techtime's access to your Google account through your Google account settings. However, please note that revoking access may affect your ability to log in to Techtime using your Google account.\r\n\r\nData Subject Rights: Subject to applicable laws in Bangladesh, you may have certain rights regarding your personal information, including the right to access, correct, or request the deletion of your data. To exercise these rights, please contact us using the contact information provided below. We may require you to verify your identity before processing your request.     \r\n\r\n9. Modifications\r\nWe may update this Terms & Condition from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the \"Last Updated\" date at the top of the page. We encourage you to review this Terms & Condition periodically for any updates.\r\n\r\n \r\n\r\n10. Reporting Issues\r\n10.1 Objectionable Content\r\nPlease report illegal, offensive, or harmful content by emailing us at support@techtime.com.bd with full details and evidence.\r\n10.2 Intellectual Property Infringement\r\nReport suspected IP violations to support@techtime.com.bd with comprehensive documentation.","url":"privacy-policy","logo":"175267469284.TT Logo- Blue 1.png","status":"1"}}